These terms are an agreement between you and Jeremy Bolls, a sole proprietor doing business as Bolls, with a mailing address at PO Box 2865, Brentwood, TN 37024, called "Bolls", "we" and "us" below.
You accept them when you create an account, sign in, or pay for a plan. If you do not accept them, do not use Studio.
If you accept on behalf of a company, you are telling us you are allowed to commit that company, and "you" means the company from there on.
You have to be at least 16 years old, and old enough where you live to enter into a contract, to use Studio.
You sign in with a link sent to your work email, so there is no password. Keep that email and that link to yourself: work done under your account is treated as yours.
A workspace is where your content lives. Its owners and admins decide who else gets in and what each person may do, and only someone with the approver role can approve a piece.
Seats are counted per workspace and your plan sets how many you get. A seat is a person with write access, or an AI agent you connect with its own key. An agent counts as a seat because a key that can write is a seat whether a person or a program holds it. Viewers do not count, and neither does a signed-in assistant acting as a member who already has a seat.
You are responsible for everything done in your workspace, including what your agents do with the keys you issue them.
The plans are Free, Starter, Growth, Scale and Enterprise. A paid plan is billed monthly, in advance, in US dollars, at the price shown at checkout.
Payments are handled by Stripe, by card or by Link. You give us permission to charge the payment method on file each month until the plan is canceled. We never see or store your full card number.
If a payment fails, your plan is held for 7 days while Stripe retries it. If it has not gone through by the end of those 7 days, the workspace drops to Free.
Taxes are yours where they apply, and the price shown does not include them unless it says so.
We can change what a plan costs. If the price of your plan changes, we tell the email address on your account first, and the new price starts at your next billing period after that notice.
05
Cancellation, downgrades and refunds
You manage your own plan. The Stripe customer portal, which opens from Plan & billing in the product, is where you switch plan, update a card, read your invoices and cancel.
A cancellation takes effect at the end of the billing period you have already paid for. The plan keeps working until then, and it does not renew after it.
We do not give money back for a partial month, and a payment already made is not returned, except where the law requires it. Nothing here takes away a right you have under the law where you live.
If you switch plan in the middle of a period, Stripe may prorate it: the part of the new plan you have not used yet arrives as a credit or a charge on your next invoice. That is Stripe settling the switch, not a payment coming back to you.
Moving to a smaller plan does not delete your content. From the moment the change takes effect, that plan's limits are the ones that apply.
07
Your content and what the AI writes
Your content is yours. The sources you add, the voices you set, the briefs and drafts you keep and the pieces you publish stay yours.
You give us permission to store, process and send that content for one purpose: running Studio for you. That includes handing it to the model providers and publishing services the privacy policy names, because drafting and publishing are what those companies do here.
We do not sell your content, and we do not use it to train AI models of our own.
What a model writes for you is yours to use, and it is a draft. AI output can be wrong, out of date, or close to something somebody else has written, and nobody can promise it is unique: the same question can produce similar words for two customers.
That is why a person approves. You are responsible for what you approve and for what you publish, including whether a claim in it is true and whether you have the rights to it.
Publishing to LinkedIn, X and Substack Notes goes through your own Buffer account. You connect it, the relationship with Buffer is yours, and each network's own rules apply to what you post.
If your site is built from a GitHub repository, an approved article can arrive there as a pull request, using the access you grant and nothing more.
If your site runs on WordPress, Webflow or HubSpot, an approved article can be created or updated there instead, with the credential you connect for it. Where it lands as a draft rather than a published post is a setting on your side.
You can also copy an approved post and post it by hand, which needs no connection at all.
We do not control those services. If one of them changes its rules, its prices or its interface, that can change what Studio is able to do through it, and that is not a breach of these terms. A connection never changes who approves.
As far as the law allows, Studio is provided as it is and as it is available, with no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not promise that the service will be uninterrupted or free of errors, that a draft will be accurate, or that anything you publish will reach an audience or produce a result.
Nothing in the product is legal, financial, medical or other professional advice.
We claim no certification and no compliance program. What the product actually does with your data and your credentials is on the security page, and that is the whole of what we claim.
11
Limitation of liability
As far as the law allows, neither Bolls nor anybody working with us is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or lost goodwill, even if we were told they were possible.
As far as the law allows, our total liability for every claim relating to Studio is limited to the amount you paid us in the 12 months before the claim, or $100 if you paid us nothing.
Some states do not allow some of these limits. Where that is true, this section applies as far as it can and no further.
You can end it by canceling your plan and stopping your use of the service. The cancellation itself works as the cancellation section says.
We can suspend or end a workspace for a serious or repeated breach of these terms, for non-payment, or where the law leaves us no choice. We say why, and where it is reasonable we give you a chance to put it right first.
When a workspace ends you can ask us for a copy of its content, by email to hello@stu.now. What happens to it after that is in the privacy policy.
Some sections outlive the agreement, because they are what the agreement was for: your content stays yours, and the disclaimers, the limitation of liability, the governing law, and anything either of us already owes the other all survive.